WEELAY FAQ

Plans and limits

Plans, invoice limits, pending invoices, period expiration, and plan changes.

Is there a free plan? +
Yes. The Sandbox plan is intended for testing and initial integration checks.
What limits do plans have? +
Plans may limit the number of created invoices, successful payments, active unpaid invoices, projects, and addresses.
What happens if a limit is reached? +
Creating new invoices may be temporarily unavailable until the limit is freed, the period is renewed, or the merchant switches to another plan.
Can I switch to another plan? +
Yes. The merchant can choose another plan if different limits or terms are needed.

Support

Need help?

Contact support. For payment questions, include the invoice id, order id, or transaction hash.